1. Shipping & Delivery Policy
• We process and ship orders within 10 business days from the date of purchase.
• Shipping times vary depending on the destination and selected shipping method. Estimated delivery times will be provided at checkout.
• We are not responsible for delays caused by carriers, customs, or other unforeseen circumstances.
• Shipping costs are calculated at checkout and may vary based on location and order size.
• Customers will receive a tracking number once the order has been shipped.
2. Return Policy & Process
• We accept returns within 30 days from the date of delivery.
• Items must be unused, in their original packaging, and in the same condition as received.
• To initiate a return, please contact us at with your order details.
• Once the return is approved, we will provide instructions for shipping the item back.
• Customers are responsible for return shipping costs unless the return is due to an error on our part.
3. Refund Policy
• Refunds are issued once the returned item is received and inspected.
• Approved refunds will be processed to the original payment method within 10 business days.
• Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
• If a refund is delayed, please check with your bank or payment provider before contacting us.
4. Order Cancellation Policy
• Orders may be canceled within 12 hours of purchase for a full refund.
• Once an order has been processed or shipped, it cannot be canceled.
• If an order cannot be canceled, customers may follow the return policy to request a refund.
For any questions regarding this policy, please contact us at support@msinc.nyc.
Maximum Security Group Inc, reserves the right to update or modify this policy at any time without prior notice.
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